1. Introduction and Acceptance Welcome to Piper ("Platform", "we", "us", or "our"), an online platform that facilitates the publication and discovery of job opportunities, the submission of applications, and communication between individuals seeking employment and individuals or organizations seeking workers. These Terms and Conditions govern your access to and use of our website, services, features, and associated functionalities. By accessing our website, creating an account, publishing a job, submitting an application, or otherwise using our services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with these Terms, you must discontinue using the Platform.

2. Nature of Our Services Piper operates as an online job-listing and application facilitation platform. Our services may allow users to: Piper is an intermediary technology platform and does not act as the employer, employee, recruitment decision-maker, guarantor, or contracting party to employment agreements between users. Unless expressly agreed otherwise in a separate written agreement, we do not employ applicants, hire workers on behalf of employers, determine employment terms, negotiate salaries, manage payroll, or guarantee the performance of either party. Users independently determine whether to engage, employ, hire, or work with one another.

3. Eligibility and Account Registration To use the Platform, you must: You are responsible for activities conducted through your account, subject to applicable law and any security obligations imposed on us. We reserve the right to suspend, restrict, or terminate accounts that contain false information, engage in fraudulent activities, violate these Terms, or pose a risk to other users.

4. User Categories and Responsibilities 4.1 Applicants and Job Seekers Applicants agree to: Applicants are responsible for independently evaluating opportunities before sharing sensitive information, attending interviews, accepting employment, or entering into agreements. 4.2 Employers and Job Publishers Employers agree to: Employers must not use applicant information for unsolicited marketing, harassment, identity theft, unauthorized disclosure, or unrelated commercial purposes.

5. IMPORTANT: Fraud Prevention and Financial Transactions 5.1 Strict No-Money-Transfer Policy NEVER SEND MONEY TO AN APPLICANT OR EMPLOYER. Piper strongly warns all users against transferring money, making deposits, paying registration charges, purchasing application forms, paying interview fees, or sending funds to another user in connection with a job opportunity or application. Applicants must not send money to employers, recruiters, job publishers, or individuals claiming to facilitate employment. Employers must not send money to applicants under suspicious arrangements involving deposits, advance payments, refunds, financial assistance, or other schemes. No user is authorized to collect money from another user on behalf of Piper unless expressly authorized through an official written agreement. 5.2 Common Fraudulent Activities Users should exercise caution when asked to: A request for money should be treated as a serious warning sign and independently verified. 5.3 No Financial Transactions Between Users Through Piper Piper does not operate as an escrow service, money-transfer service, payroll provider, payment intermediary, or financial guarantor for transactions between applicants and employers. We do not receive, hold, transfer, guarantee, or refund money exchanged privately between users. Any payment or financial arrangement independently entered into between users is undertaken at their own discretion and risk. 5.4 User Assumption of Financial Risk Users acknowledge that they are responsible for independently verifying the identity, legitimacy, authority, and intentions of individuals or organizations they interact with. To the fullest extent permitted by applicable law, Piper shall not be responsible for financial losses, fraudulent transfers, unauthorized payments, deposits, loans, purchases, or other monetary transactions voluntarily undertaken directly between users or third parties outside our services. This provision does not exclude liability that cannot lawfully be excluded, including liability arising from our own negligence, fraud, wilful misconduct, or breach of mandatory statutory obligations. 5.5 Reporting Suspicious Activities Users should immediately report suspicious job listings, requests for money, impersonation, fraudulent communications, or other potentially harmful conduct through our designated reporting channels. We may investigate reported activities, restrict accounts, remove listings, preserve relevant records where legally permitted, and cooperate with appropriate authorities. However, we cannot guarantee that every fraudulent listing or communication will be identified or prevented before a user encounters it.

6. Job Listings and Applications All job listings are submitted by users or organizations using the Platform. Piper does not independently guarantee that: Job publishers remain responsible for the content and accuracy of their advertisements. Applicants remain responsible for reviewing job descriptions and deciding whether to apply. We reserve the right to edit, reject, suspend, or remove listings that violate our policies or applicable laws.

7. User Content and Intellectual Property Users retain ownership of content they independently create and submit, including descriptions, photographs, portfolios, documents, and other materials, subject to applicable third-party rights. By submitting content to Piper, you grant us a non-exclusive, worldwide, royalty-free licence to host, store, display, reproduce, and process that content to the extent reasonably necessary to operate, maintain, secure, and improve the Platform and provide the services requested. You confirm that you have the necessary rights and permissions to upload and share the submitted material. You must not upload content that is unlawful, defamatory, fraudulent, infringing, abusive, misleading, or otherwise prohibited. Piper retains ownership of its website, software, design, branding, trademarks, databases, and original platform materials. You may not reproduce, distribute, reverse-engineer, or commercially exploit our proprietary materials without prior authorization, except where permitted by law.

8. Privacy and Applicant Information By using the Platform, you acknowledge that information submitted to us may be processed in accordance with our Privacy Policy. Depending on your account settings and the features you use, certain information may be made available to other users. For example, employers may access applicant profiles, contact details, application information, qualifications, and portfolios when reviewing applications. Users must not misuse, sell, distribute, or disclose information obtained through the Platform without lawful authorization.

9. Prohibited Activities Users must not:

10. Platform Fees and Subscriptions Certain features may be offered free of charge, while others may require payment, subscription, or additional fees. Applicable charges, billing periods, payment methods, renewal conditions, and cancellation requirements will be communicated before a paid transaction is completed. Unless otherwise expressly stated, payments made to Piper for its own subscription or platform services are separate from any financial dealings between users. Piper does not authorize users to collect platform subscription fees through personal accounts or unofficial payment channels. Any applicable refund, cancellation, or consumer rights shall be governed by the relevant payment terms and applicable law.

11. Account Suspension and Termination We may suspend, restrict, remove, or terminate accounts, job listings, applications, or other content where: Where reasonably possible and appropriate, we may notify the affected user of the action taken. Users may discontinue using the Platform and request account closure in accordance with our Privacy Policy and applicable law.

12. Disclaimer of Warranties To the fullest extent permitted by applicable law, the Platform is provided on an "as available" and "as is" basis. We do not warrant that: We will take reasonable steps to maintain the functionality, security, and reliability of our services, but cannot guarantee the elimination of every technical or security risk.

13. Limitation of Liability To the fullest extent permitted by applicable law, Piper, its owners, directors, employees, representatives, and service providers shall not be liable for indirect, incidental, consequential, special, or punitive losses arising from the use of, or inability to use, the Platform. This includes, where legally permissible: Piper does not guarantee, insure, or assume responsibility for agreements, representations, employment relationships, or financial arrangements independently entered into between users. Nothing in these Terms excludes or restricts liability to the extent that such exclusion or restriction is prohibited by Kenyan law, including liability arising from fraud, wilful misconduct, or mandatory statutory duties. Nothing in these Terms removes any non-waivable rights available to users under applicable consumer protection or data protection legislation.

14. Indemnification To the extent permitted by applicable law, users agree to indemnify and hold Piper harmless against reasonable losses, claims, liabilities, damages, and expenses arising from: This provision does not apply to losses caused by matters for which Piper is legally responsible.

15. Third-Party Services and Links The Platform may contain links to external websites, social media profiles, payment services, or other third-party services. Such services are independently operated and governed by their own terms and privacy policies. Piper does not control or guarantee the availability, security, accuracy, or conduct of external services. Users should exercise caution before accessing external links or sharing personal or financial information.

16. Changes to These Terms We may update these Terms from time to time to reflect changes in our services, operational practices, or applicable laws. Updated Terms will be published on the Platform with a revised effective or last-updated date. Where required by law, we will obtain any necessary notice or consent before implementing material changes. Continued use of the Platform after an effective update constitutes acceptance where such acceptance is legally sufficient.

17. Governing Law and Dispute Resolution These Terms shall be governed by the laws of the Republic of Kenya. Users are encouraged to contact us first to resolve complaints or disputes informally. Where a dispute cannot be resolved through communication, it may be referred to the appropriate courts or dispute-resolution mechanisms in Kenya, subject to applicable law. Nothing in this section prevents a user from exercising a statutory right to approach a competent regulatory authority.

18. Contact Information For questions, complaints, fraud reports, or clarification concerning these Terms, contact us through: Platform: Piper Website: https://www.piper.co.ke Email: support@piper.co.ke Location: Nairobi, Kenya

IMPORTANT REMINDER Piper is a platform for discovering opportunities and connecting applicants with employers. It is not a guarantee of employment, income, recruitment, or financial security. NEVER SEND MONEY TO AN APPLICANT OR EMPLOYER. Report suspicious requests and independently verify opportunities before proceeding. Effective Date: 10 November 2026 Last Updated: 10 November 2026